Why Don’t Other
Auto Service Marketing Companies Offer Exclusivity?
1) It's time consuming. It requires expensive mapping programs to track territories. You need additional employees to do extensive market research - cutting out separate geographic areas for each client, just to give someone a proposal, even before they buy.
2) You have to say “NO” to shops that want to spend money with you. We turn down more shops than we sell.
3) They make a lot more money selling it to everyone in the business.
But Here’s The Big Question
Are you willing to commit Your income, Your shop attitudes and Your future success
to an auto service marketing company
that is not willing to commit exclusivity to You?
They have proven, by leaving open their option to sell to your direct competitors, that their interest does not lie with you. And, how do you know if there aren’t already 2 or 3 other shops in your area using the same program you just bought? You probably don’t know until it’s too late.
SPECIAL NOTE ABOUT CARRIER ROUTE SATURATION MAILINGS:
Watch out for any company that offers exclusivity by carrier route and who tally the income level they are sending to by carrier route averaging - then do a saturation mailing to everyone in that carrier route for lowest possible mailing cost.
Sure it’s cheap – but… carrier routes were not drawn out for income marketing purposes, they were drawn out for the convenience of the Post Office. If you are looking for carrier routes of $75,000 and above in income level for example, that may sound great on the surface, however:
1) Carrier Route #1: You might find only one in a thousand carrier routes that contain households with 100% - $75,000 and above incomes. That is a good carrier route. However, most carrier routes look more like #2 and #3.
2) Carrier Route #2: Has 1/3 incomes of $150,000 – 1/3 incomes of 75,000 – 1/3 incomes of $30,000. You have a $85,000 income average. 2/3 of your mailings are going to the right customers, but 1/3 are going to coupon customers. You have cards going out to the very coupon customers you are trying to avoid.
3) Carrier Route #3: Has 1/3 incomes of $25,000, 1/3 incomes of $45,000 and 1/3 incomes of $80,000. You have an average income of $50,000, so that carrier route is not selected to send to. You have just lost 1/3 of that carrier route’s great potential Prime Customers making $80,000 per year or more.
4) What good is exclusivity in such a situation? You are missing Prime Customers in some carrier routes and getting Coupon Customers in others.
